Frequently Asked Questions
Questions that are asked by current Autohaus clients
Why do I need to get my car serviced regularly?
A regularly serviced vehicle will be:
- More reliable
- Have better re-sale
- Improved safety
- Get better fuel economy
Does Kerikeri Autohaus provide Courtesy Cars?
Yes, due to availability, by prior arrangement
Do we provide Warrant of Fitness (WOFS’S)?
Are we a Mercedes-Benz authorised agent?
Most definitely. All our Technicians are Mercedes-Benz factory trained.
When should I have my vehicle serviced?
Older vehicles, say 30 - 40 years, should be serviced every 5,000-10,000 KM’s, 15 - 20 year old vehicles at 10,000 KM’s. Most new cars will do 15,000-20,000 KM’s before a service is required.
Why do I get brake dust on my MAG wheels?
Since the brake friction materials are made of a soft compound it's normal to have dust accumulate on your MAG wheels. High quality brake pads are designed for a higher standard of safety and performance.
Do we accept warranty and Insurance claims?
Yes, we do servicing covered under warranty and we work with all Insurance companies providing mechanical insurance cover.
Do we accept new car service contract work?
Yes, if you have purchased a new vehicle from any selling dealer, we are able to undertake any work required according to the terms and conditions of your contract.